Privacy Policy

1. Introduction

Welcome to iLoveToolsHub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using iLoveToolsHub, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the website.

Key Principle: We process your files locally in your browser whenever possible. Your documents, images, and files are never stored on our servers unless explicitly required for specific processing features.

2. Information We Collect

2.1 Personal Information

We collect minimal personal information that you voluntarily provide:

Contact Information: Name, email address when you contact us
Communication Data: Messages, feedback, and support requests
Account Information: If you create an account (optional)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

Technical Data: IP address, browser type, operating system, device information
Usage Data: Pages visited, tools used, session duration, click patterns
Performance Data: Loading times, error reports, system performance metrics

2.3 File Processing Information

When using our tools, we may temporarily process:

File Metadata: File type, size, format, dimensions
Processing Data: Conversion settings, editing parameters
Temporary Cache: Files cached during processing (automatically deleted)

Important: We do not store the content of your files on our servers. All file processing occurs locally in your browser whenever technically possible.

3. How We Use Information

Purpose	Information Used	Legal Basis
Provide Services	Technical data, file metadata	Contractual necessity
Improve Tools	Usage patterns, performance data	Legitimate interests
Customer Support	Contact information, communication data	Contractual necessity
Security & Protection	IP address, technical data	Legitimate interests
Legal Compliance	As required by law	Legal obligation

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary to provide our services
Legitimate Interests: Improving our services, security, analytics
Consent: For optional features like newsletters
Legal Obligation: When required by law

You can withdraw consent at any time by contacting us or using opt-out mechanisms.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

5.1 Service Providers

Hosting Services: Secure cloud infrastructure providers
Analytics Services: Google Analytics (anonymized data)
Support Services: Customer support platforms

5.2 Legal Requirements

We may disclose information if required by law, court order, or governmental authority.

5.3 Business Transfers

In case of merger, acquisition, or asset sale, user information may be transferred.

6. Data Retention

We retain personal information only as long as necessary:

Data Type	Retention Period	Notes
Contact Form Submissions	3 years	For customer service purposes
Analytics Data	26 months	Anonymized and aggregated
Server Logs	30 days	Automatically deleted
File Processing Data	Immediate	Deleted after processing completion

7. Your Rights

Depending on your location, you may have the following rights:

                GDPR Rights (EEA Users)
                Right to Access: Obtain copies of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Restriction: Limit processing of your data
Right to Data Portability: Receive your data in machine-readable format
Right to Object: Object to certain processing activities

            

                CCPA Rights (California Users)
                Right to Know: What personal information is collected
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt-out of sale of personal information
Right to Non-Discrimination: Equal service regardless of privacy choices

            

To exercise these rights, please contact us using the information below.

8. Cookies & Tracking Technologies

8.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Basic website functionality	Session
Performance Cookies	Analytics and performance monitoring	2 years
Functionality Cookies	Remember preferences and settings	1 year

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

8.3 Third-Party Tracking

We use these third-party services:

Google Analytics: Website analytics (anonymized data)
Google AdSense: Advertising (when approved)

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

Encryption: HTTPS/TLS encryption for all data transmission
Access Controls: Limited access to personal data
Regular Security Audits: Ongoing security assessments
Data Minimization: Collect only necessary data
Secure Infrastructure: Protected servers and networks

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

10. International Data Transfers

As a global service, your data may be processed outside your country of residence:

EU-US Data Privacy Framework: We comply with adequacy decisions
Standard Contractual Clauses: Used for international transfers
Appropriate Safeguards: Implement additional security measures

11. Children's Privacy

Our services are not directed to children under 16:

We do not knowingly collect data from children under 16
If we learn we have collected such data, we will delete it promptly
Parents/guardians can contact us to request data deletion

12. Third-Party Services

Our website may contain links to third-party services:

We are not responsible for third-party privacy practices
Review their privacy policies before providing information
Third-party services have their own terms and policies

13. Policy Changes

We may update this Privacy Policy periodically:

We will post the updated policy with a new "Last Updated" date
Material changes will be notified via website notice or email
Continued use after changes constitutes acceptance

We encourage you to review this policy regularly.

14. Contact Information

For privacy-related questions or to exercise your rights, contact us:

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